Insights, tools and research to advance journalism

User-generated content (Page 3)

Crowd-powered journalism becomes crucial when traditional media is unwilling or unable

A protest in Ferguson, Missouri that escalated into a violent siege by anti-riot troops was another illustration of how valuable a citizen-powered form of media using Twitter and other social platforms can be, especially as a check on administrative power,” writes Mathew Ingram. However, “citizen reporting can be a powerful tool to hold authorities responsible […]

France24’s global network of trusted volunteers

While a number of news organizations, like CNN’s iReport, have established ways for citizens to report information, France 24 has cultivated such a large number of loyal, longstanding volunteers from all over the world that help find and fact check stories through its Observer program.

The ethics of embedding rape survivors’ tweets

A post on BuzzFeed by Jessica Testa aggregates tweets of rape survivors sharing what they were wearing when they were attacked — in response to a question asked by Twitter user @steenfox. It prompted a backlash by some who thought she shouldn’t have identified the victims by embedding their tweets, or should have asked permission. […]

How journalists can make user-generated content work

The key to solving the challenges of collecting UGC is holding contributions from citizen journalists to the same ethical standards as work by professional journalists. That includes asking for permission if possible when using content and properly crediting that content, and building a trusted network of contributors and ensuring their safety.

How journalists can juggle speedy reporting with verification

Editors from the BBC, Reuters and Associated Press discuss how journalists need to weigh the “need for speed” with accuracy and verification, especially when it comes to user-generated content. “We have a role to play in being very transparent about how we verify information so [our audiences] know they can use the same processes,” said […]

Reddit is beta testing a new feature, Liveupdate, that allows users to create and update live blogs about breaking news events

You might have heard: Reddit misidentified the attacker following the Boston Marathon attack (New York Times) But did you know: Reddit has launched a “live blogging”-style feature that will eventually allow anyone to function as a kind of Reddit-based news reporter. The feature is currently being tested on two very different Reddit threads or topics: on a game-based […]

How Storyful has been verifying content in the Ukraine crisis

Storyful journalist Alan O’Riordan talks about how the organization is dealing with the volume of information coming out of Kiev. “We have been here before with Hurricane Sandy and with the Boston bombings and with Syria. It is not a watershed particularly. But it is an interesting one in that it is almost all happening […]

How to find people at the scene of a breaking story using Twitter

During breaking news events, doing a simple keyword search on Twitter will help, but using time constraints and precise geolocation coordinates is more reliable. Paul Myers breaks down how to narrow down the time when a tweet was sent and how to search for tweets sent from a specific location.

Gawker Media is creating a recruit pipeline based on eCPMs

Already with a history of finding new writers from its comments sections, Gawker’s Nick Denton announced a formalized system for finding new talent. Under the new “Recruits” system, Gawker will hire short-term contractors $5 per 1,000 uniques their stories bring in. For those they think can reach the level on a regular basis, they’ll guarantee […]

NewsWhip introduces new feature to help you find local trending stories

NewsWhip Spike, a tool that surfaces popular stories from news sites around the world, launched a new local search function to highlight stories shared in different regions. Currently, it draws on local blogs and news outlets in the UK, US, Canada and Germany, as well as national outlets from around the world.

Need to Know newsletter

The smart way to start your day

Each morning we scour the web for fresh useful insights in our Need to Know newsletter. Sign up below.

The American Press Institute

Our mission

We help transform news organizations for an audience-centered future.

Our programs for publishers focus on four things:

  • 1. Understand your audience
  • 2. Get your audience to pay
  • 3. Transform your culture
  • 4. Do your best journalism
  • Find out more about API »

API solutions for publishers

What we can do for you

API offers a suite of original tools and services for solving the biggest challenges in news:

  • Decide what beats to cover and how
  • Identify and develop the skills you need
  • Assess and improve your culture
  • Drive more reader revenue
  • Drive loyalty through accountability journalism
  • Make analytics work for you
  • Contact us to find out how »