Insights, tools and research to advance journalism

Transparency (Page 2)

New York Times and other news organizations should be more transparent about story changes made after publication, because editing after publication doesn’t build trust

The New York Times has come under criticism lately for editing a story about presidential candidate Bernie Sanders and changing the tone of the story after publication. Those kinds of edits are fairly common, NYT executive editor Dean Baquet said, but Mathew Ingram says news organizations still need to be more forthcoming about the changes […]

An investigative project at the Las Vegas Review-Journal last month may have targeted the judge hearing a suit against new owner’s casino

The Las Vegas Review-Journal continued its coverage of the strange circumstances surrounding its sale to casino owner Sheldon Adelson by publishing a story Friday offering strong evidence that Adelson may already be advancing his agenda at the paper. Three Review-Journal reporters were asked to monitor and gather information on three business court justices, one of whom […]

How more transparent reporting processes can lead to greater community engagement

Josh Stearns writes that transparency can be an important tool within newsrooms to better engage audiences. Greater transparency in the reporting process often leads to more trust from your audience, but can also create more skepticism among readers. However, Stearns says that new technologies demand greater forms of transparency to better document how journalists are […]

Survey: Majority of Americans don’t trust media or advertising

According to a survey commissioned by the American Association of Advertising Agencies, nearly half of Americans don’t trust any news source. Only 10 percent of those surveyed said newspapers practice integrity, with 6 percent for cable news. Advertising and marketing came in dead last with 4 percent saying advertisers and marketers practice integrity, behind both […]

5 ideas from ProPublica for connecting with your community in local journalism

Regardless of the size of your newsroom or your budget, these lessons from ProPublica can help your local journalism have more impact. Have a clear-cut mission, and be transparent with your community about the goals you’re trying to achieve and let them know about your successes. Invite as much participation from your community as possible, […]

Do scandals really do lasting damage to journalism?

When scandals such as Brian Williams’ fabrications or Rolling Stone’s campus rape story happen, many people are quick to declare the damage done to journalism by these scandals. But after a scandal, news organizations often recover, such as The New Republic after Stephen Glass and The New York Times after Jayson Blair. Co-host of WNYC’s […]

How newspapers are using Instagram to attract new readers

Instagram was launched in October 2010, but many newspapers were slower to move to it because of its focus on images rather than sharing links. For many newspapers using Instagram well, it isn’t as much about promoting content as it about promoting their company’s brand. Patrick Traylor, digital photo editor at The Denver Post, says: […]

Document the processes behind design or feature changes to boost transparency

The news environment today requires tweaking, iterations and major redesigns, but audiences may not understand. In this interview on INN’s name change, rebranding and web redesign, INN design director Kaeti Hinck describes how documentation and explanation can be difficult (“especially when you’re neck-deep in the middle of launching a project”), but benefits are clear. “Nobody […]

Trust is now like pageviews — you earn it every day

Markham Nolan writes that, as readers dip in and out of news items from social streams, “news organizations have to think of trust in the same way they think of pageviews.” He continues, “Editors now know that every story is sold separately  —  the bundle is dead. Each story earns the trust and time of […]

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