Social media

The Week in Fact-Checking: Should you say ‘fake news’?

Politicians around the world are increasingly using Donald Trump’s favorite insult to discredit media reports they dislike. So should journalists abandon the term? In a Poynter article, The Washington Post’s Margaret Sullivan says yes, because “fake news” has only become more weaponized since 2016. But PolitiFact’s Aaron Sharockman disagrees, saying the phrase still has some use for describing misinformation. […]

The Week in Fact-Checking: Summit news, jail time for fakery, and the tale of the frog and the horse

The International Fact-Checking Network announced the fifth Global Fact-Checking Summit will be held in Rome from June 20-22, 2018. The conference is free to attend and will address topics ranging from how to reach out to skeptical audiences to automated fact-checking. (Express your interest here). Quote of the week “People are commenting on comments without even checking out the […]

The Week in Fact-Checking: Whose job is it, anyway?

No one is better situated to fight digital misinformation than professional journalists who work with social media every day. But that’s not happening in many news organizations today. Newsroom social media teams are due for a redesign — one that would include more fact-checking, debunking and accountability, according to a new American Press Institute report. Read […]

Social media teams today: A summary of what we learned

First, our definition of the “social media team.”  The people handling social media in newsrooms might not strictly be a “team” and might be called something else —  “social engagement” or “audience development,” for instance. These teams might be comprised of one full-time person or a number of people who also have other newsroom duties. […]

Help Wanted: The ultimate social media job description

What does an effective social media team look like? Scott Kleinberg says it starts with a leadership position that solidifies social media as an integral part of journalism, not just an afterthought. Kleinberg, a social media editor at Crain Communications in New York, was a longtime social media editor for the Chicago Tribune and author […]

Engaging your audiences (even the difficult ones): More ideas from the experts

Listening to audiences is a practice that’s gotten lost in the crush of heavy workloads and small staffs. From the American Press Institute’s Manager study: “Notably, only one-fifth said that ‘news is a two-way conversation.’ This may reflect a lack of enthusiasm towards comments on news sites, or other forms of audience interaction, such as […]

Want a social media team that’s ready for 2018? Here’s what you can do now.

What can you do now to create a social media team that’s ready for the accountability reporting you’ll do in 2018 — and in upcoming elections? Here are ideas from experts in our social media strategy study. To build community interest and engagement, try starting the conversation on social media and continuing it in your […]

Advice from experts: Reinventing the newsroom social media team

What WGBH’s social media director Tory Starr calls “deciphering the intersection of social media and journalism” is a complex task. Reinventing a decade-old process in a culture not necessarily known for embracing change and creativity won’t be easy. Building trust and fighting misinformation will be even harder. There’s something called Brandolini’s Law — also known […]

In closing: Final thoughts, acknowledgements and a call for your ideas

What can you do now to create a social media team that’s ready for 2020? Here’s a quick list of ideas from experts in this report. To build community interest and engagement, try starting the conversation on social media and continuing it in your publication or broadcast, rather than the other way around. Resist the […]

Resources and more reading

Essays from the experts “Social Journalism: The Who, What, Where, When, Why and How.” Julia Haslanger/CUNY Graduate School of Journalism and the Tow Center for Entrepreneurial Journalism Social media facts and statistics you should know.  Social Report blog.  Data to help create strategies in your news organization. “Inside Forbes’ lean approach to creating stories for social […]