Insights, tools and research to advance journalism

Leadership and management

How to design workspaces that spur collaboration

News media can thank Silicon Valley for the collaboration mindset that imbues newsroom redesigns. Modern workplaces celebrate problem-solving teamwork, from the adoption of open floor plans to the use of open-source software. But when it comes to inspiring more collaboration, architects remind us there can be too much of a good thing. One of the […]

Start a workplace redesign by ​identifying ​the​ ​problem​ ​you​ ​need​ ​to​ ​solve

“We​ ​wanted​ ​more​ ​light​ ​and​ ​less​ ​vermin.” Executive​ ​Editor​ ​David​ ​Shribman​ ​was​ ​blunt​ ​about​ ​why​ ​he needed​ ​to​ ​move his staff out of​ ​the​ ​historic​ ​offices​ ​of​ ​the Pittsburgh​ ​Post-Gazette, where journalism had been practiced since 1927. For​ ​some​ ​newsrooms,​ ​relocation​ ​or​ ​new​ ​construction​ offers ​the​ ​best solution​ ​to​ ​several​ ​types​ ​of​ ​problems,​ ​whether​ ​it’s​ […]

A Matter of Space: Designing newsrooms for new digital practice

Overview Over​ ​the​ ​past​ ​decade,​ ​technology​ ​has​ ​driven​ ​unprecedented change​ in news audiences and news organizations.​ ​News​ ​organizations​ ​have experimented​ ​with​ ​business​ ​models, integrated​ ​new​ ​technologies,​ ​adopted​ ​digital​ ​platforms​ ​and established​ digital-first workflows​. Yet in too many newsrooms, the physical spaces are stuck in the late 20th century. Now some newsroom​ ​leaders​ ​are​ ​redesigning​ ​their​ […]

Engaging​ ​staff:​ ​User​ ​experience​ ​studies are​ ​not​ ​just​ ​for​ ​audience​s

This​ ​ironic​ ​image​ is a classic​ ​reference​ ​in​ ​UI/UX design​ ​—​ ​the​ ​practice​ ​of​ ​designing​ ​for​ ​optimal​ ​digital user​ ​interfaces (UI) and​ ​user​ ​experiences (UX).​ ​Newsrooms​ ​have​ ​adopted​ ​these ​practices​ ​to​ better understand​ ​their​ ​audience’s​ digital ​behavior. Many of those principles can inform​ how physical ​spaces are​ ​designed​ in technology-driven workspaces.​ User​ ​experience​ ​design​ ​is​ […]

Designing for new priorities and practices

News ​is​ ​hardly​ ​the​ ​only​ ​industry​ ​disrupted​ ​by​ ​​technology​ ​over​ ​the​ ​past​ ​decade. But ​you’d​ ​be hard-pressed​ ​to​ ​find​ ​a​ ​newsroom​ ​that​ ​doesn’t​ ​feel​ ​like​ ​it has​ ​borne the​ ​brunt​ ​of​ ​that​ disruption.​ ​As newsroom leaders have​ ​adapted ​their​ ​staff​ ​and workflows,​ ​they’ve​ ​realized​ ​traditional​ ​office spaces​ ​can’t keep​ ​pace​ ​with​ ​a​ ​business in constant​ […]

Better News debuts as new resource to help news innovators learn, plan and do

Site also unveils Table Stakes Manual to help newsrooms accelerate digital transformation WASHINGTON, D.C. — The American Press Institute, the John S. and James L. Knight Foundation and the Lenfest Institute for Journalism announced the launch today of an important new digital resource to help anyone in publishing who wants to innovate and accelerate transformation. […]

‘How to set goals like you’re Google (even if you’re not)’

“When I talk with any startup — Google scale or not — my easiest recommendation in brainstorming and goal-setting is to not get caught up in just local optimizations, not to stay exclusively in the land of reasonable, but devote some time to 10x Impact conversations,” writes Hunter Walk. That means asking yourself the questions: […]

Steps newsrooms are taking to boost diversity: Prepare the employees you already have for leadership roles and create fellowship programs specifically for people of color

The benefits of diversity cannot be overstated, Carlett Spike writes: Communities that are undercovered often see no reason to pay attention to a news outlet, and fewer consumers translates into lower revenue. CJR asked news organizations for specific examples of what they’re doing to improve the diversity of their staff. Here’s some of the answers […]

How to reduce bias in the hiring process: Stick to a script during interviews and check that your decisions are made against the right criteria

“Why is it that many of the world’s most advanced companies struggle to create diversified workforces, despite spending hundreds of millions of dollars on diversity training and recruitment?,” NYU psychology professors Jay Van Bavel and Tessa West ask. Part of the problem, Van Bavel and West argue, may be implicit bias (“the idea that even […]

When implementing business changes, consider the underlying value assumptions

When a major organizational change fails, Markus Spiegel, Theresa Schmiedel and Jan vom Brocke suggest that research shows a common theme: “Organizations often don’t consider that the management practices and methods they are about to introduce come with underlying values and assumptions about how things should get done.” Their research calls this a company’s “embedded […]

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