Insights, tools and research to advance journalism

Fostering innovation (Page 7)

How news organizations integrate Slack into their workflow

Work chatroom software Slack is breaking down walls in newsrooms between editorial and product teams, Laura Hazard Owen writes. Vox Media product director Lauren Rabaino says that using Slack keeps everyone’s workflows and projects transparent, but it also fosters a sense of camaraderie across teams. Fusion editor-in-chief Alexis Madrigal says: “You can get immediate feedback […]

How ProPublica is experimenting with user-experience research without spending a lot of money

Publishers are beginning to take advantage of user-experience research to figure out how to best connect with the people who are reading their content, shifting the thinking from institution to the consumers. ProPublica puts out a call on social media and uses videoconferencing to talk to users and ask questions about a product, an inexpensive […]

Why a Massachusetts newspaper is letting an artist take over its front page for 26 days

The Sentinel & Enterprise of Fitchberg, Mass., is handing over its front page to artist Anna Schuleit Haber for 26 days. Schuleit Haber is putting an art installation devoted to the alphabet on the paper’s front page, with a different artist designing each letter. Each day’s newspaper includes a profile of the artist who created […]

As media companies think of themselves also as tech companies, how big publishers are integrating news with their technology staff

Recognizing that publishing is now more than just the story, more media companies are also thinking of themselves as technology companies. At The Washington Post, much of its technology staff is embedded into the newsroom, working closely with editorial to create publishing tools and story templates. The Huffington Post’s VP of engineering Sam Napolitano says: […]

Lessons for the journalism industry from the tech world: Don’t be afraid of mistakes and ‘give your weird ideas a chance’

Christopher Guess says journalism’s obsession with perfection is holding it back from fostering new ideas. The thinking that new products shouldn’t be seen by the public until they’re absolutely perfect is one the technology industry was also held back by, Guess says, leading to slow iterations of software and hardware, which the Internet transformed. Guess […]

Shazna Nessa: Data journalists will become integrated with newsrooms

Nessa, the Knight Foundation’s director of journalism, says data journalists will become integrated with newsrooms, just as web production teams did. Instead of having a specialized data team in the newsroom, data journalists could specialize in a beat while becoming fully integrated into the newsroom. Nessa says: “I love the idea that … there’s somebody […]

Startups can compete against established companies because of more nimble processes

Inside and outside journalism, many startups have quickly won market share from more established and traditional competitors, often decomposing markets into more niche areas. Hemant Taneja says startups are in a position to do this because their teams are designed to iterate quickly, which then allows the startup to offer a better product. Taneja also […]

How to break free from legacy technologies

New technologies hold potential for new ways to serve customers, but established companies can find it difficult to abandon the technologies they’ve used for so long. To spur the adoption of new technologies, Willy C. Shih says established organizations should encourage experimentation with new tools and methods. Shih also recommends designing systems so that they […]

Need to Know newsletter

The smart way to start your day

Each morning we scour the web for fresh useful insights in our Need to Know newsletter. Sign up below.

Featured topics

Go deeper on…

Dive deep on everything we produce about these key topics.

Strategy Studies

The best practices for innovation within news organizations

This Strategy Study presents examples and insights about journalism innovation, offering actionable advice and methods to move your journalism and business forward.