Insights, tools and research to advance journalism

Fostering innovation (Page 6)

How to maintain the culture of a startup while still growing in scale

When you’re growing in scale, it can be difficult to maintain the values and culture of a startup. Ken Lin, CEO of Credit Karma, writes that communicating effectively with employees and prioritizing empathy among employees can help maintain that startup sensibility in a larger company. Most importantly, Lin says, is ensuring all employees are acting […]

How NYT liveblogged Thursday’s GOP debate from Slack

To speed up its liveblogging process during last week’s GOP debate, The New York Times used a Chrome plugin to liveblog directly from internal messaging platform Slack. The plug-in allowed reporters to write posts directly in a Slack channel, where an editor could then review the posts before they were exported to another channel that […]

Trying to be as productive as possible may hold you back from innovation

The emphasis on productivity has gone too far, Tony Crabbe writes, and it’s holding back our opportunity for innovation. While increasing productivity can also increase profitability, Crabbe says increased productivity will rarely keep you ahead in the long run. When productivity increases, competitors increasingly use the same technology and best practices to achieve similar results, […]

How news organizations integrate Slack into their workflow

Work chatroom software Slack is breaking down walls in newsrooms between editorial and product teams, Laura Hazard Owen writes. Vox Media product director Lauren Rabaino says that using Slack keeps everyone’s workflows and projects transparent, but it also fosters a sense of camaraderie across teams. Fusion editor-in-chief Alexis Madrigal says: “You can get immediate feedback […]

How ProPublica is experimenting with user-experience research without spending a lot of money

Publishers are beginning to take advantage of user-experience research to figure out how to best connect with the people who are reading their content, shifting the thinking from institution to the consumers. ProPublica puts out a call on social media and uses videoconferencing to talk to users and ask questions about a product, an inexpensive […]

Why a Massachusetts newspaper is letting an artist take over its front page for 26 days

The Sentinel & Enterprise of Fitchberg, Mass., is handing over its front page to artist Anna Schuleit Haber for 26 days. Schuleit Haber is putting an art installation devoted to the alphabet on the paper’s front page, with a different artist designing each letter. Each day’s newspaper includes a profile of the artist who created […]

As media companies think of themselves also as tech companies, how big publishers are integrating news with their technology staff

Recognizing that publishing is now more than just the story, more media companies are also thinking of themselves as technology companies. At The Washington Post, much of its technology staff is embedded into the newsroom, working closely with editorial to create publishing tools and story templates. The Huffington Post’s VP of engineering Sam Napolitano says: […]

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Strategy Studies

The best practices for innovation within news organizations

This Strategy Study presents examples and insights about journalism innovation, offering actionable advice and methods to move your journalism and business forward.