Fostering innovation

How to use the ‘edge strategy’ to discover new business opportunities

Opportunity resides along the edges, Alan Lewis and Dan McKone write, or the borders between what your business does and what it doesn’t do. Lewis and McKone say there’s typically three kinds of “edges” framing a business: the boundary between the business and the customer, the points where the customer relationship currently begins and ends, […]

Why the publisher’s homepage is making a comeback

“With the rise of social and search, the publisher homepage was left for dead,” Ricardo Bilton writes, but the homepage is starting to slow return to relevance. More publishers are seeing the homepage as a way to make a statement for their brand, instead of just a “front door” for traffic to articles. Co-founder of […]

25 simple ideas nonprofit (and for-profit) newsrooms can’t afford to ignore

Heading into 2016, Poynter’s Katie Hawkins-Gaar and Ren LaForme lay out 25 simple but essential ideas they observed in newsrooms in 2015. Though these ideas are targeted to nonprofit newsrooms, they remain relevant for other newsrooms as well. Some of their ideas include don’t pay for something (such as analytics software or other digital tools) […]

By launching a platform to support more third-party apps, Slack plans to make itself the ‘OS of work’

Slack announced last week that it will make it easier to produce third-party apps for the messaging platform. Jimmy Guterman writes that will “make it that much easier for the company to lock in customers” because they’ll be able to do more from within Slack. Guterman writes that what Slack is essentially creating is an […]

Slack is developing software to simplify the process of building third-party bots

New software from Slack called Botkit aims to make it easier to produce third-party bots for the workplace messaging platform. Botkit will also include a directory to make finding these bots easier, and an investment fund will be created to back developers who want to make apps for Slack. Owen Thomas writes that while bots […]

‘Everything you are afraid to ask about Slack etiquette’

Slack has made its way into many newsrooms, changing the way we communicate in the workplace. Michael Grothaus and Rose Pastore have put together a comprehensive guide to navigating Slack etiquette. Among their advice, be mindful of who you’re Slack-ing with, don’t treat Slack like Facebook Messenger, and make sure to mention people by name, […]

How publishers are using Slack as a content tool in addition to a communication tool

“Slack the communications tool has for some publishers become Slack the publishing tool,” Ricardo Bilton writes. Some ways that publishers are using Slack for publishing content: The New York Times has live-blogged events through Slack, Breaking News lets news organizations submit story tips through Slack, and AJ Plus integrated Slack as an extension of its […]

Why people are more creative when scarcity forces them to make the best of a situation

According to a new study from Illinois University professor Ravi Mehta, ready-made solutions to problems can actually make people less creative. Through a series of experiments, Mehta’s research found that people are more creative when they’re forced to make the best of a situation and come up with alternative uses for an object. Charlie Sorrell […]

Clay Christensen on common misconceptions about his theory of disruption

Twenty years after Clay Christensen introduced his theory of disruption, he’s revisiting the theory to clear up some common misconceptions. Some main points he clarifies: Disruption is not a moment in time, but a process; effective disrupters usually have a new business model, rather than just a different product or service; and when a company […]

How Storyful uses Slack as an extension of its newswire to deliver content to its clients

Besides using Slack as a communication tool, Storyful is taking advantage of a Slack integration as a way to deliver its content to its clients. The integration allows Storyful’s partners to receive breaking news notifications as an integration in their own Slack. Before, clients were required to log-in to a dashboard to receive Storyful content. […]