Insights, tools and research to advance journalism

Fostering innovation

‘Algorithms could save book publishing — but ruin novels’

Studying 5,000 book titles published over the last 40 years, Jodie Archers and Matthew L. Jockers have created an algorithm that can predict with 80 percent accuracy which novels will become bestsellers. Traditional book publishers are paying attention to algorithms too — Simon & Schuster hired its first data scientist last year, while Macmillan Publishers […]

Clay Christensen explains his ‘jobs to be done’ theory: When we buy a product, we’re hiring it to help us do a job

Knowing more and more about their customers through data is often taking businesses in the wrong direction, Clay Christensen, Taddy Hall, Karen Dillon and David S. Duncan write. With so much information about their customers, businesses tend to lose sight of what actually gets people to buy their products. Christensen’s “jobs to be done” theory […]

The upsides (and downsides) of automated robot journalism

Robots writing stories is an emerging journalism reality. You may already have read material produced by a machine without even realizing it. To adapt science fiction guru William Gibson, “the robo-journalism future is already here — it’s just not very evenly distributed.” With the new technology, there is exciting new potential, like speed and efficiency […]

A comic treatment of a tragically broken process in journalism

Newsrooms are still using processes and mental models designed for the pre-internet era, writes Hearken CEO Jennifer Brandel. “To put it frankly: those old processes aren’t working well in an age where individuals are empowered with access to seemingly-infinite content,” Brandel said. “And poorly-designed processes create inaccurate information and lead to misguided decisions which ultimately […]

The AP will use automated writing to cover the minor leagues

The Associated Press, which routinely covered some minor league stories through the 2006 season, will produce the stories using technology from Automated Insights and data from MLB Advanced Media, which is the official stat-keeper of the minor leagues. Automated game stories are available for Triple-A, Double-A and Class A games, covering 142 MLB-affiliated teams and […]

Why digital transformations require leaders to change some of their core beliefs

Many businesses, in the news industry and outside of it, believe they can transform into a digitally focused organization by making small tweaks, Barry Libert, Megan Beck and Jerry Wind write. But a real digital transformation requires a change in the leadership’s core beliefs. While industries are built around a set of traditional assumptions and […]

How Vox Media built a bot for discovering related content

After talking to editors and hearing a need for a tool to find older articles that people may have forgotten about, the Vox Media product team built a bot to solve the problem. The team chose to build a Slack bot, making it easier for editors to use the bot within their existing workflows. An […]

3 crucial steps for a successful digital transformation in newsrooms

News organizations often get stuck with digital transformation projects, finding the idea of getting started daunting. Dietmar Schantin says there’s three essential steps for digital transformation in newsrooms: A powerful vision needs to be conveyed to the entire organization, the parts of the organization that will be affected need to be identified, and leaders for […]

How the Times of London is making Slack its ‘hub for everything’

Slack’s senior manager of accounts James Sherrett says Slack is an “iceberg product”: There’s more beneath the surface than what you first see. “People get that it is a communications platform; then, they get that you can use it for file sharing, then integrating it with apps. The further you go with it the more […]

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The best practices for innovation within news organizations

This Strategy Study presents examples and insights about journalism innovation, offering actionable advice and methods to move your journalism and business forward.