Insights, tools and research to advance journalism

Fostering innovation

How to design workspaces that spur collaboration

News media can thank Silicon Valley for the collaboration mindset that imbues newsroom redesigns. Modern workplaces celebrate problem-solving teamwork, from the adoption of open floor plans to the use of open-source software. But when it comes to inspiring more collaboration, architects remind us there can be too much of a good thing. One of the […]

Start a workplace redesign by ​identifying ​the​ ​problem​ ​you​ ​need​ ​to​ ​solve

“We​ ​wanted​ ​more​ ​light​ ​and​ ​less​ ​vermin.” Executive​ ​Editor​ ​David​ ​Shribman​ ​was​ ​blunt​ ​about​ ​why​ ​he needed​ ​to​ ​move his staff out of​ ​the​ ​historic​ ​offices​ ​of​ ​the Pittsburgh​ ​Post-Gazette, where journalism had been practiced since 1927. For​ ​some​ ​newsrooms,​ ​relocation​ ​or​ ​new​ ​construction​ offers ​the​ ​best solution​ ​to​ ​several​ ​types​ ​of​ ​problems,​ ​whether​ ​it’s​ […]

Engaging​ ​staff:​ ​User​ ​experience​ ​studies are​ ​not​ ​just​ ​for​ ​audience​s

This​ ​ironic​ ​image​ is a classic​ ​reference​ ​in​ ​UI/UX design​ ​—​ ​the​ ​practice​ ​of​ ​designing​ ​for​ ​optimal​ ​digital user​ ​interfaces (UI) and​ ​user​ ​experiences (UX).​ ​Newsrooms​ ​have​ ​adopted​ ​these ​practices​ ​to​ better understand​ ​their​ ​audience’s​ digital ​behavior. Many of those principles can inform​ how physical ​spaces are​ ​designed​ in technology-driven workspaces.​ User​ ​experience​ ​design​ ​is​ […]

Designing for new priorities and practices

News ​is​ ​hardly​ ​the​ ​only​ ​industry​ ​disrupted​ ​by​ ​​technology​ ​over​ ​the​ ​past​ ​decade. But ​you’d​ ​be hard-pressed​ ​to​ ​find​ ​a​ ​newsroom​ ​that​ ​doesn’t​ ​feel​ ​like​ ​it has​ ​borne the​ ​brunt​ ​of​ ​that​ disruption.​ ​As newsroom leaders have​ ​adapted ​their​ ​staff​ ​and workflows,​ ​they’ve​ ​realized​ ​traditional​ ​office spaces​ ​can’t keep​ ​pace​ ​with​ ​a​ ​business in constant​ […]

A Matter of Space: Designing newsrooms for new digital practice

Overview Over​ ​the​ ​past​ ​decade,​ ​technology​ ​has​ ​driven​ ​unprecedented change​ in news audiences and news organizations.​ ​News​ ​organizations​ ​have experimented​ ​with​ ​business​ ​models, integrated​ ​new​ ​technologies,​ ​adopted​ ​digital​ ​platforms​ ​and established​ digital-first workflows​. Yet in too many newsrooms, the physical spaces are stuck in the late 20th century. Now some newsroom​ ​leaders​ ​are​ ​redesigning​ ​their​ […]

Better News debuts as new resource to help news innovators learn, plan and do

Site also unveils Table Stakes Manual to help newsrooms accelerate digital transformation WASHINGTON, D.C. — The American Press Institute, the John S. and James L. Knight Foundation and the Lenfest Institute for Journalism announced the launch today of an important new digital resource to help anyone in publishing who wants to innovate and accelerate transformation. […]

‘How to set goals like you’re Google (even if you’re not)’

“When I talk with any startup — Google scale or not — my easiest recommendation in brainstorming and goal-setting is to not get caught up in just local optimizations, not to stay exclusively in the land of reasonable, but devote some time to 10x Impact conversations,” writes Hunter Walk. That means asking yourself the questions: […]

Ideas for moving ‘beyond the article’

In a new report for the Reuters Institute, Kevin Anderson examines how news organizations are moving “beyond the article” and adopting new story forms and methods of distribution. Some of the key findings from the report: All of the cases Anderson studied involved using distributed methods to spread stories via social media or messaging apps; […]

Slack hacks to keep you productive instead of distracted

Slack can be a powerful tool to keep your team productive, but like most communication tools, it can also often be a source of distraction. Matthew Guay offers five tips for how to use Slack and stay productive: Catch up on what you missed while you were away with the “all unreads” feature and read […]

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Strategy Studies

The best practices for innovation within news organizations

This Strategy Study presents examples and insights about journalism innovation, offering actionable advice and methods to move your journalism and business forward.