Diversity and minority audiences

How listening informed La Estrella de Tucsón’s reporting during COVID-19

When COVID-19 infection rates began rising in southern Arizona in early spring, two things quickly became clear: one, predominantly Hispanic communities were suffering more than white communities, and two, people in those communities were desperate for reliable, relevant news — ideally, news in their native language. Prior to the pandemic, Liliana López Ruelas, Hispanic community […]

Forming a community advisory board for your newsroom

On May 31, as protests over the police killing of George Floyd swept the nation, staffers at the Long Beach Post in Long Beach, California, watched as some demonstrations in their own city turned violent. By the following morning, 170 businesses in downtown Long Beach had been damaged or looted, including the building where the […]

How Documented uses WhatsApp to reach local immigrant communities

As the coronavirus pandemic has disrupted daily life in the U.S. and around the world, many news organizations have turned to texting services to reach their communities with critical news and information. Platforms like Reach, GroundSource and Subtext have helped news outlets learn about audiences’ information needs and address them directly via SMS. Some news […]

API provides listening fellows free access to remote engagement tools via ReachNC

To support its community listening fellows and their newsrooms during the coronavirus pandemic, the American Press Institute will adjust grant plans and pay for all fellows to access the listening and engagement tool suite, Reach. The move supports up to all 10 newsrooms in the API Community Listening Fellowship, a grant-funded project to help news […]

Ten engagement leaders share insights through API Community Listening Fellowship

The American Press Institute is grateful for the contribution of 10 engaged journalism experts who are advising journalists and news organizations in our Community Listening Fellowship. The fellowship, supported by a one-time grant from the News Integrity Initiative at the Craig Newmark Graduate School for Journalism at CUNY, empowers 10 journalists and their newsrooms to […]

How newsroom leaders can retain diverse voices: Get email tips from API’s summer fellow Marlee Baldridge

My interest in newsroom diversity began as a selfish one. I grew up in a very small, rural town of less than 300 people with a very cynical view of local media. When reporters from the two city papers in Columbia, Mo., would venture out from city limits to cover us, they always seemed to […]

Going forward: How ethnic and mainstream media can collaborate in changing communities

The first thing a reporter needs to know about collaborating with an ethnic media journalist, said Univision host Jorge Ramos, is not to call him an ethnic media journalist. To him, that term implies he’s an outsider and inferior to his colleagues at 650mainstream, English-language news outlets — which isn’t true. “I feel strongly that […]

4 ways managers can build a more inclusive newsroom for diverse new hires

We know the numbers about newsroom diversity aren’t shifting in the direction we want them to. We’ve seen reports and studies that profess change, but a quick glance around local newsrooms tells another story. At API, we’re committed to researching the best practices in newsrooms around the country and trying to facilitate change — not […]

Appendix: Empathy tips for journalists

Here are some tips for reporters, photojournalists and videographers on how to incorporate empathy in your work: Spend time researching an unfamiliar community before you do your first interview. Ask questions with an awareness that there is a lot you don’t know. Tell your sources up front what story you’re working on and what you’ll […]

How to create a newsroom culture that supports empathy

Empathetic journalism can build bridges to communities, but without lasting changes in coverage, an act of empathy can become another instance of parachute journalism. This isn’t just the reporters’ job. It’s up to the whole newsroom, including senior management, to foster reporting that seeks to understand a community. “You can do empathetic journalism. It isn’t […]