Insights, tools and research to advance journalism

Diversity and minority audiences

4 ways managers can build a more inclusive newsroom for diverse new hires

We know the numbers about newsroom diversity aren’t shifting in the direction we want them to. We’ve seen reports and studies that profess change, but a quick glance around local newsrooms tells another story. At API, we’re committed to researching the best practices in newsrooms around the country and trying to facilitate change — not […]

Appendix: Empathy tips for journalists

Here are some tips for reporters, photojournalists and videographers on how to incorporate empathy in your work: Spend time researching an unfamiliar community before you do your first interview. Ask questions with an awareness that there is a lot you don’t know. Tell your sources up front what story you’re working on and what you’ll […]

How to create a newsroom culture that supports empathy

Empathetic journalism can build bridges to communities, but without lasting changes in coverage, an act of empathy can become another instance of parachute journalism. This isn’t just the reporters’ job. It’s up to the whole newsroom, including senior management, to foster reporting that seeks to understand a community. “You can do empathetic journalism. It isn’t […]

How to build empathy into reporting

Empathy should be a newsroom-wide value, but it starts with reporters because they deal with people in the community every day. No matter a reporter’s background, there are ways to empathize with sources without compromising one’s journalistic values. The techniques described in this chapter will help you see the perspectives of different people and communities […]

How to manage dissenting rhetoric

Refugee and immigrant-related issues tend to be politically charged, and some audience members are very adamant about sharing their oppositional views. Keeping these voices — which some reporters called a vocal minority — in check while trying not to inflame further discord can be a challenge. Some journalists in this study respond to negative comments […]

Sharing compelling refugee community stories

One of the main goals of this project is to help reporters tell multifaceted and moving stories about refugees, so storytelling is at the heart of this goal. To write these kinds of complex stories, the author must have an in-depth understanding of both the issues and the people involved. Writing refugee stories Many journalists […]

Building relationships with refugee communities

Local refugee communities may not be widely visible to the larger population in some areas, but there are a number of ways to effectively establish connections among these groups in your community. Local organizations Contacting local organizations designated to assist refugees is a good first step, especially for those who are unfamiliar with their area’s […]

Determining newsroom coverage style and practices

Deciding how to cover refugee issues will be different for every organization. Newsrooms vary widely in size, structure and audiences, and the journalists interviewed for this study reflected this. They represent newsrooms of different sizes from Seattle to Lewiston, Maine. Beat structure Yet the approaches we find in this study fall into three basic categories. […]

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