Why flat user interfaces fail when it comes to forms and how to fix it

Flat design is the trend du jour, but when it comes to online forms, it often fails to deliver user-friendly experiences. Jessica Enders suggests some ways to add just enough visual treatment to convey affordance, form elements, and hierarchy.

What Candy Crush can teach us about mobile payments and designing great customer experiences

The mobile app market and mobile app designers and developers are providing inspiration for how we might rethink the very concept of point of purchase. For instance, making the point of purchase not an isolated moment in a customer flow, but designing payment moments within the experience is more effective.