News organizations should think of comments as a way to uncover new stories

At the International Journalism Festival in Perugia, The Coral Project’s Greg Barber said news organizations should foster online communities. At a time when many news organizations are cutting the comment section, Barber says there’s a strong reason why they should encourage these communities: “Online communities are important to not only augment what has already been reported, but to plant seeds for what can be reported in the future.”

+ Earlier: Our Q&A with The Coral Project’s Greg Barber about how the project is changing online communities through new tools for newsrooms