The downside of Slack at work: ‘Group chat is like being in an all-day meeting with random participants and no agenda’

Group chat apps for the workplace such as Slack and Hipchat have some major advantages when it comes to improving workflows and internal communications, but Jason Fried writes that these apps also have their issues when used improperly. The potential downsides, Fried writes, include creating a culture where everything needs to be handled ASAP, a fear of not having a say if you’re not paying attention all the time, and mental fatigue from following the group chat all day.