Insights, tools and research to advance journalism

‘Bots won’t replace apps. Better apps will replace apps’

Dan Grover

Bots provide the promise of better user experiences and, some predict, the end of the app as we know it. But Dan Grover writes that apps just aren’t that good right now, and the technology being developed around artificial intelligence will lead to better apps. Grover’s vision for what those better apps will look like: “I want the first tab of my OS’s home screen to be a central inbox half as good as my chat app’s inbox. It want it to incorporate all my messengers, emails, news subscriptions, and notifications and give me as great a degree of control in managing it.”

+ How will publishers be affected by Facebook’s algorithm changes? Publishers of in-depth and interactive content will be helped by the changes, while those that publish a high volume of content that underdelivers will be hurt (Digiday)

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