An argument from Slack for writing better app update release notes

As long as there has been software to update, there have been release notes, Slack’s Anna Pickard writes. Those notes have never had a large readership, but Pickard says it’s still important to Slack to make sure those notes are understandable for readers with as little jargon as possible and have something of value in them. Pickard writes: “In release notes …  a large love for language, and a little humor, go a long way. … People do read them. And the more people read them, the more we put into writing them. And the more we put into writing them, the more people get out of reading them.”