Insights, tools and research to advance journalism

Good Questions Q&As

Our regular series of Good Questions Q&As take you inside the heads of leaders and thinkers who can illuminate the path forward for news organizations.

Many of the interview subjects are people in the news business doing interesting things. Others bring you powerful ideas from outside the news industry, from people like Harvard Business School professor and disruption theory expert Clayton Christensen, Microsoft researcher and youth culture expert danah boyd, or technology futurist Amy Webb.

Can civility save journalism? 5 good questions with researcher Ashley Muddiman

Contentious stories and clickbait headlines are more than just annoying. They’re a barrier to a civil discussion of facts, they tend to increase partisanship, and they can impact the level of trust in media and other institutions. But are “civil” stories that focus on solutions interesting enough to attract readers? For her new research, University […]

Helping readers tell the difference between news and opinion: 7 good questions with Duke Reporters’ Lab’s Rebecca Iannucci

One possible explanation for declining trust in news organizations is blurry lines between news and opinion. If someone doesn’t like a commentator’s stance on particular issues, that could color how they look at everything else that news organization does. Plus, research by API shows that people are finding it difficult to tell the difference between […]

How everyday things like cooking can be a powerful storytelling tool: 6 Good Questions with NPR Hot Pot producers Rhitu Chatterjee and Ben de la Cruz

Spend some time on social media, and you’re sure to see food videos — maybe featuring a restaurant’s unique dish or showing the process of decorating a dessert. NPR is keying into audiences’ appetites for this trend in their recent project NPR Hot Pot. NPR blogs The Salt and Goats and Soda teamed up to […]

Covering news issues with comics: 7 good questions with Jake Halpern

Experimenting with visual storytelling formats can allow a newsroom to rise above the clutter by taking a fresh angle to news topics. Last January, The New York Times did that by launching Welcome to the New World, a fully reported graphic narrative. It is the first series of its kind, according to editor Bruce Headlam. […]

Going for teens’ inboxes: 6 good questions with the Huffington Post’s director of growth and analytics Kiki Von Glinow

The Huffington Post is targeting its youngest audience yet, girls from Generation Z. And HuffPost is going for a place you might not expect — their email inboxes — with a newsletter called The Tea. It’s an exclusive, weekly Q&A with a different celebrity, particularly other teen girls. From in-house research, editors at HuffPost, like […]

Journalism driven by stakeholders: 9 good questions with Stakeholder Media Project’s Mark Lee Hunter

More media organizations are being created and controlled by the people who are invested in the issues their organizations are covering, according to Mark Lee Hunter. This form of journalism, called “stakeholder-driven media,” is changing our media landscape and offers lessons for traditional news organizations in building community. Hunter defines stakeholder-driven media as “media [that] […]

Measuring investigative journalism’s impact on society: 8 good questions with James T. Hamilton

“The results of [investigative] reporting do not come cheaply, but they are a bargain to society,” James T. Hamilton writes in his new book Democracy’s Detectives: The Economics of Investigative Journalism, out this month from Harvard University Press. Through his research, Hamilton, the Hearst Professor of Journalism at Stanford University, finds that while investigative journalism […]

Bringing diversity to the news industry: 5 good questions with Outlier Media’s Sarah Alvarez

When it comes to diversity in news organizations, Sarah Alvarez is taking action. The Stanford JSK Journalism Fellow runs her own news organization, Outlier Media, which is dedicated to providing data and valuable information to low-income communities. Alvarez previously worked as a senior producer for Michigan Radio, and she also holds a J.D. from Columbia […]

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