Insights, tools and research to advance journalism

Dana Coester

How to design workspaces that spur collaboration

News media can thank Silicon Valley for the collaboration mindset that imbues newsroom redesigns. Modern workplaces celebrate problem-solving teamwork, from the adoption of open floor plans to the use of open-source software. But when it comes to inspiring more collaboration, architects remind us there can be too much of a good thing. One of the […]

Start a workplace redesign by ​identifying ​the​ ​problem​ ​you​ ​need​ ​to​ ​solve

“We​ ​wanted​ ​more​ ​light​ ​and​ ​less​ ​vermin.” Executive​ ​Editor​ ​David​ ​Shribman​ ​was​ ​blunt​ ​about​ ​why​ ​he needed​ ​to​ ​move his staff out of​ ​the​ ​historic​ ​offices​ ​of​ ​the Pittsburgh​ ​Post-Gazette, where journalism had been practiced since 1927. For​ ​some​ ​newsrooms,​ ​relocation​ ​or​ ​new​ ​construction​ offers ​the​ ​best solution​ ​to​ ​several​ ​types​ ​of​ ​problems,​ ​whether​ ​it’s​ […]


Recommended readings on workplace design The architectural firm Gensler has created a division focused entirely on designing workspaces for media organizations. Its past clients include The Washington Post, The Dallas Morning News, The Guardian, The New York Times and others. The company has posted case studies and photo galleries of their solutions for a variety […]

A Matter of Space: Designing newsrooms for new digital practice

Overview Over​ ​the​ ​past​ ​decade,​ ​technology​ ​has​ ​driven​ ​unprecedented change​ in news audiences and news organizations.​ ​News​ ​organizations​ ​have experimented​ ​with​ ​business​ ​models, integrated​ ​new​ ​technologies,​ ​adopted​ ​digital​ ​platforms​ ​and established​ digital-first workflows​. Yet in too many newsrooms, the physical spaces are stuck in the late 20th century. Now some newsroom​ ​leaders​ ​are​ ​redesigning​ ​their​ […]

Engaging​ ​staff:​ ​User​ ​experience​ ​studies are​ ​not​ ​just​ ​for​ ​audience​s

This​ ​ironic​ ​image​ is a classic​ ​reference​ ​in​ ​UI/UX design​ ​—​ ​the​ ​practice​ ​of​ ​designing​ ​for​ ​optimal​ ​digital user​ ​interfaces (UI) and​ ​user​ ​experiences (UX).​ ​Newsrooms​ ​have​ ​adopted​ ​these ​practices​ ​to​ better understand​ ​their​ ​audience’s​ digital ​behavior. Many of those principles can inform​ how physical ​spaces are​ ​designed​ in technology-driven workspaces.​ User​ ​experience​ ​design​ ​is​ […]

Designing for new priorities and practices

News ​is​ ​hardly​ ​the​ ​only​ ​industry​ ​disrupted​ ​by​ ​​technology​ ​over​ ​the​ ​past​ ​decade. But ​you’d​ ​be hard-pressed​ ​to​ ​find​ ​a​ ​newsroom​ ​that​ ​doesn’t​ ​feel​ ​like​ ​it has​ ​borne the​ ​brunt​ ​of​ ​that​ disruption.​ ​As newsroom leaders have​ ​adapted ​their​ ​staff​ ​and workflows,​ ​they’ve​ ​realized​ ​traditional​ ​office spaces​ ​can’t keep​ ​pace​ ​with​ ​a​ ​business in constant​ […]

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