Insights, tools and research to advance journalism

Craig Silverman

How to create a culture and structure for innovation

It’s an old line, but David Skok said it bears repeating: Skok is digital advisor to the editor-in-chief of the Boston Globe, and a former Nieman Fellow. He spent his year at Harvard studying and collaborating with the creator of disruptive innovation theory, Clayton Christensen. They co-authored an article about disruption in the news industry. […]

Innovative leaders set, enforce, but also nurture priorities

For decades the Russ family of Austria has run a successful newspaper and printing company. Their flagship publication was the dominant player in Western Austria, but in the 1990s Eugen Russ, the company’s managing director, saw the digital future coming. He began visiting Silicon Valley and studying disruptive innovation theory. Russ realized he needed to […]

The best practices for innovation within news organizations

Innovation. It’s a word thrown around at lot in journalism today. There are innovation editors, teams, vice presidents, programs, and chairs at journalism schools. The New York Times produced a widely dissected internal innovation report. At a time of massive disruption and transformation, innovation is an imperative for news organizations. But it’s also a vague […]

How to gather feedback, measure, and iterate

The final step in successful innovation involves gathering feedback, measuring it, and using that to direct how you change and evolve your approach and/or product. This process ensures that projects, products and initiatives proceed based on data and user behavior and feedback. Develop iteratively Kareem Amin, the head of product at News Corp, is working […]

How to generate and pursue innovative ideas

The Boston Globe recently launched a new website focused on Catholic news and information, a coffee blog, a site covering technology and startups in the Boston area, a redesign of Boston.com, and a new political site, among other initiatives. But David Skok, digital advisor to the editor-in-chief, says people should not focus on all of […]

Engage in transparent collaboration with the audience

Journalist Dan Gillmor likes to say, “my readers know more than I do.” Implicit in Gillmor’s axiom is a reminder that journalists shouldn’t think of people only as consumers. The people we serve have collective knowledge and expertise that can vastly improve the work we do. Digital platforms make this easier. The key is to find […]

Practice ethical curation and attribution

One of the oldest and most hallowed forms of transparency in journalism is attribution. You link what was said to the person who said it. You cite your sources. You provide a roadmap that leads back to all the people you spoke to, the documents you read, the other articles and research that helped form […]

Offer disclosures and statements of values

When an earthquake struck Los Angeles in March 2014, the Los Angeles Times was able to quickly publish an article that contained basic data about the quake. At the bottom of that story was an interesting disclosure: This information comes from the USGS Earthquake Notification Service and this post was created by an algorithm written […]

How to correct website and social media errors effectively

One elemental concept of transparency, which is a conceptual shift for some organizations, is that corrections are a good thing. Errors are of course unfortunate and bad. We must make as much an effort as possible to prevent errors before they make their way into the world. The ease with which mistaken claims and false […]

Strategy worksheet: How to invite audience participation in a story

We developed a worksheet with a series of planning questions to get you started with inviting your audience to participate in the reporting of a story. Consider sitting down with a few creative collaborators from across your organization to tackle these questions together. Download the strategy worksheet here.

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Strategy Studies

The best practices for innovation within news organizations

This Strategy Study presents examples and insights about journalism innovation, offering actionable advice and methods to move your journalism and business forward.