Cole Goins is a journalist, facilitator and media consultant dedicated to helping newsrooms collaborate and forge deeper relationships with their communities. He spearheads an applied learning initiative by Journalism + Design that helps journalists use the tools of systems thinking in their reporting. He is the former director of community engagement at Reveal from The Center for Investigative Reporting, where he organized media collaborations and led public engagement initiatives. He was a senior fellow in the 2015 USC Annenberg Health Journalism Fellowships and previously served as engagement editor for the Center for Public Integrity.
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Much of the discussion on listening and relationship-building focuses on trust and how newsrooms can forge deeper connections with communities who may feel misrepresented, marginalized [...]
Creating and supporting roles that sustain a culture of listening
If newsrooms truly want to support a culture of listening, leadership should think about how the skills, roles and makeup of the staff need to [...]
How to optimize your reporting workflow for listening
Faced with shrinking newsrooms and often increasing responsibilities, finding the time to listen and build relationships can seem like a luxury that most reporters don't [...]
