Ashley Kang is director of Syracuse University's South Side Community Newspaper Project The Stand. In late 2017 and early 2018, she served as a consultant to API researching listening projects in news, with a particular focus on projects that helped newsrooms understand and better serve specific communities. Follow her on Twitter @ashley_e_kang.
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‘Focused listening’ can help address journalism’s trust problem — here are four examples
Photo courtesy of MusicOomph.com. Public distrust and negative attitudes toward media are critical problems facing many news organizations. This distrust feels deepest among [...]
